Privacy Policy

1. Who we are

Nova Hauling & Junk Removal ("Nova Hauling," "we," "us," or "our") is a locally-owned hauling and junk removal company serving Miami-Dade, Broward, and West Palm Beach counties in Florida. This Privacy Policy explains how we handle information you give us when you request a quote, book a job, or contact us.

2. Information we collect

• Contact info: name, phone number, email address.
• Job details: service address, description of items, photos you choose to send.
• Communications: messages, calls, and texts between you and our team.
• Site usage: basic analytics like pages visited and device type.

3. How we use it

We use your information to provide quotes, schedule and complete jobs, communicate with you, process payments, follow up after service, and improve our website and operations. We do not sell your personal information.

4. Sharing

We share information only with service providers who help us operate (scheduling, payments, hosting, communications) and when required by law. These providers are bound to keep your information confidential.

5. SMS & calls

By providing your phone number you consent to receive calls and text messages from us about your quote or job. Message and data rates may apply. Reply STOP to opt out at any time.

6. Data retention & security

We keep your information only as long as needed to provide service, comply with legal obligations, and resolve disputes. We use reasonable safeguards to protect it, but no system is 100% secure.

7. Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at the details below.

8. Contact

Nova Hauling & Junk Removal
Phone: (786) 261-9612
Email: contact@novahauling.net